What is Remedy Industrial Electronics?

Component-level repair of VFDs, servo drives, PLCs, HMIs and CNC electronics from our Bolton workshop. Free assessment, 24-hour quote, 12-month warranty.

Is the fault assessment free?

Yes. Every unit gets a free fault assessment. Standard and high-priority repairs are no fix, no fee.

What if the unit is not worth repairing?

We tell you straight away. If a component-level repair is not economic we say so, and quote a service exchange unit instead. On standard and high-priority repairs there is still no charge for the assessment.

I have been quoted less elsewhere

Send us the quote. If it is like for like, we will match it.

What if production is down now?

Call 0161 399 0042. Our engineers will tell you straight away whether a component-level repair or a service exchange unit is the faster route back to production.

Do you offer exchange units?

Yes. Where an exchange unit is the quicker route, we supply one while we repair your original, so your machine's own parameters and program can go straight back into it.

Which brands do you cover?

We repair most major manufacturers, including ABB, Siemens, Allen-Bradley, Schneider Electric, Mitsubishi Electric, Danfoss, Lenze, Control Techniques, Parker, Fanuc and Bosch Rexroth. If yours is not listed, send us the details.

Can you repair obsolete or discontinued units?

Yes. We repair current, obsolete and discontinued units, and we can source hard-to-find components to keep older machines running.

Do you repair at component level?

Always. We diagnose the failed components on the board and replace those, rather than swapping whole modules, so your original configuration, parameters and software stay in place.

What should I send with my unit?

The make and model, the fault or alarm shown, and the machine it came from. Photos help. You can attach files on the enquiry form.

Can I visit the workshop?

Yes. Our workshop is at Unit 2, Pocket Workshops, Washington Street, Bolton, Greater Manchester, BL3 5ER. Call ahead and we will make sure an engineer is free to go through the fault with you when you arrive.

Where location and urgency allow, yes. If a collection has to be charged we agree the cost with you before the unit is picked up. If you would rather bring it in yourself, call ahead so an engineer is free when you arrive.

How quickly will it come back?

Where a repair is finished before 1pm we aim to have the unit back with you the next working day, delivered locally and by courier further afield. If a delivery is going to slip we tell you, and you can call the office at any point for a driver's ETA or a tracking number.

What does the warranty cover?

Twelve months on the repair, and twelve months on any parts we supply. Work carried out on site is not covered. If you need longer cover, a 2 or 3 year warranty is available on request at additional cost.

How is the repair tested?

Every unit goes through a full functional test and burn-in on our test rigs before it leaves the workshop. You get the test report with the unit.

What if the same fault comes back?

The repaired fault is covered for 12 months. If it returns within that period, send the unit back and we will put it right.

By BACS. If you need a different arrangement, tell us before work starts and we will put something in place.

Do you offer maintenance contracts?

Yes. Routine maintenance on the units you cannot afford to lose is the cheapest way to avoid unplanned downtime. Call to talk through a schedule that fits your plant.

Do I get a report with the repair?

Yes. Every repair and site visit comes with a detailed fault report and root cause analysis, so you can stop the same failure taking the machine down again.

Yes, subject to availability, and 24/7 for emergency call-outs. If an out-of-hours site repair cannot be completed, a minimum call-out fee covers the work carried out.

FAQs

Repair questions, answered

Everything we get asked about repairing drives, controllers and operator panels: how quoting works, how fast we turn a repair around, which units and brands we cover, and what happens after the repair.

Book A Repair Call 0161 399 0042

24/7 emergency call-outs
UK-wide service
12-month warranty

Cost and quoting

We give a fixed-price quote within 24 hours of your unit arriving. The fault assessment is free, and we price match.

Turnaround and emergencies

Standard repairs take up to 10 working days and high-priority repairs up to 3 working days. Emergency repairs are completed within 24 hours. All timings are subject to parts availability. Your quote is sent within 24 hours of the unit arriving.

Equipment we repair

VFDs, servo drives, DC drives, power supplies, PLCs, HMIs, CNC electronics and renewable energy equipment, all at component level. On the CNC side that covers spindle and axis drives, industrial PCs, motion controllers, operator panels, feedback modules, encoder boards, regenerative units and control logic boards.

Sending your unit

Yes. We collect and deliver within a 40 mile radius of Bolton, and use couriers for anything further. For emergency jobs we use a same-day courier service.

Warranty and testing

Yes. Every repair carries a 12-month warranty, and every unit is returned with a full test report.

Payment and contracts

No. There is nothing to sign to have a unit assessed, quoted and repaired. If it suits how you buy, pre-payment accounts and credit terms are available — ask when you book the repair in.

Technical support and reporting

No. Call or email with whatever you are stuck on, even if we have never worked on your equipment. Where the answer is a phone call, you will get it without charge — 0161 399 0042 or info@remedyelectronics.co.uk.

24/7 emergency call-outs

Production line down?

Call 0161 399 0042 for 24/7 emergency call-outs, or book a repair for a free fault assessment and a fixed-price quote within 24 hours of your unit arriving. 12-month warranty.